🔐 Privacy & Security

8kbey Privacy Policy – Your Data Is Completely Safe With Us

At 8kbey, your personal data matters to us. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it safe. We believe transparency is the foundation of trust.

Last Updated: January 2026
SSL
256-bit Encryption
0
Sold to Third Parties
24/7
Security Monitoring
GDPR
International Standards

🛡️ How We Protect Your Information

A quick overview of the key pillars of privacy protection at 8kbey

🔒
Encryption Protection

All your personal and financial data is protected with SSL/TLS 256-bit encryption — whether in transit or at rest, your information is never left exposed.

🚫
No Sale of Data

8kbey never sells your personal data to third parties or shares it for commercial purposes. Your information is used solely to deliver and improve your experience on the platform.

🎯
Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Requesting or storing data beyond what is needed goes against our policy.

👁️
Right to Access Your Data

You can request a full summary of the data we hold about you at any time. We will provide it within 30 days of your request.

🗑️
Right to Erasure

After account closure, your data is permanently deleted within the designated timeframe. No information is retained beyond what is legally required.

📋
Transparent Cookie Policy

We're clear about which cookies we use and why. You have the option to disable any non-essential cookies.

1. Introduction

8kbey (https://8kbey.im) is an internationally licensed online gaming and betting platform serving players in Bangladesh and beyond. This Privacy Policy ("Policy") explains how 8kbey collects, uses, stores, and protects your personal information.

By using our website or creating an account, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform and reach out to our support team.

Our Commitment

Your privacy is a fundamental right at 8kbey. We adhere to international privacy standards and handle your data with the utmost care.

2. Information We Collect

8kbey only collects information that is genuinely necessary to provide its services. See the details below:

Data Type Example When Collected
Identity Information Name, date of birth, nationality At Registration
Contact Information Email, phone number, address At Registration
Identity Verification Documents NID/passport copy During the KYC process
Financial Information Payment methods, transaction history During deposits/withdrawals
Usage Data Login timestamps, game history, betting records While Using the Platform
Technical Information IP address, device type, browser Automatically

We never store your full bank account number or PIN. Payment details are held in tokenised form only.

3. How Your Information Is Used

8kbey uses your data solely for the specific purposes outlined below — it is never used for anything beyond these:

  • Account Management: To handle registration, login, password resets, and overall account security.
  • Identity Verification: To complete the KYC process and verify age eligibility.
  • Payment Processing: To ensure secure deposits and withdrawals.
  • Fraud Prevention: To detect and prevent fraudulent activity.
  • Customer Service: To respond to your complaints and requests.
  • Legal Obligation: To meet regulatory compliance requirements.
  • Service Improvement: To improve your platform experience (using anonymised data analytics).
  • Relevant Offers: To send you promotions tailored to your preferences (you can opt out at any time).
What We Don't Do
  • We do not sell your data to advertisers.
  • We do not use your data for irrelevant marketing.
  • We do not profile your data without your consent.

4. Data Sharing & Third Parties

8kbey may share your personal data with the following parties in limited and specific circumstances:

  • Payment Processors: To process transactions (e.g., bKash, Nagad gateway partners). Only the minimum necessary information is shared.
  • Identity Verification Agencies: To assist with the KYC process.
  • Legal Authorities: When required by a legal order or regulatory obligation.
  • Technology Partners: For platform operations (under confidentiality agreements).

All third parties are contractually bound to uphold 8kbey's privacy standards. They are not permitted to share your information with anyone else.

International Data Transfers

In some cases, data may be processed on servers outside Bangladesh. When this occurs, international data protection standards — such as Standard Contractual Clauses — are followed.

5. Cookie Policy

8kbey uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential Cookies: Used to maintain your login session and ensure platform security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand how the platform is being used (anonymised data).
  • Marketing Cookies: To show you relevant promotions. You can opt out of these at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Data Retention Period

8kbey retains your data only for as long as necessary. Once the retention period expires, your information is securely deleted or anonymized.

  • Active Account: For as long as the account remains active.
  • Closed Accounts: Up to 5 years after account closure (as required by law).
  • Transaction Information: 7 years (as required by financial regulatory guidelines).
  • Customer Service Records: 3 years after last contact.
  • Marketing Consent: Until you withdraw your consent.

7. Security Measures

To keep your data secure, 8kbey applies the highest industry-standard security measures:

  • SSL/TLS Encryption: 256-bit encryption on all data transfers.
  • Data Encryption: Stored data is also kept in encrypted form.
  • Two-Factor Authentication: An extra layer of protection for your account.
  • Regular Security Audits: By third-party security experts.
  • Access Control: Only authorized personnel are permitted to access data on a need-to-know basis.
  • 24/7 Monitoring: Unusual activity is detected immediately.
In the Event of a Security Breach

In the event of a security breach, affected members will be notified within 72 hours and immediate action will be taken.

8. Your Privacy Rights

As an 8kbey member, you have the following rights. To exercise any of them, contact us at support@8kbey.im:

👁️
Right to Know

You can request to know what information we hold about you. A complete disclosure will be provided within 30 days.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information we hold about you.

🗑️
Right to Erasure

You may request permanent deletion of your data, except where retention is required by law.

🚫
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

📦
Right to Data Portability

You can receive your data in a common format (e.g., CSV).

Right to Object

You may object to your data being used for marketing or any other specific purpose.

9. Children's Privacy

8kbey is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we discover that personal data has been collected from a minor, the account will be immediately closed and all associated data will be deleted. If you suspect a minor has registered an account, please let us know.

10. Policy Updates

8kbey may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date on this page will be revised accordingly.
  • A notice will be posted on the site for any significant changes.
  • You may be notified at your registered email address when significant changes are made.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly to stay informed.

11. Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

Contact Information
  • Email: support@8kbey.im
  • Live Chat: Click the chat button on the website.
  • Response Time: Typically within 24–48 hours.
  • Language: Support is available in both Bengali and English.

For more information, visit our Terms & Conditions, Responsible Gaming or FAQ View page.

Join a Safe & Transparent Platform

Your privacy is our top priority. Play with peace of mind at 8kbey — your data is fully protected.

Not applicable to users under 18 | Play Responsibly

বাংলা